1. Information We Collect
Park-N-Lot collects information you provide directly to us, including:
- Account registration information (name, email, phone number)
- Driver profile information (truck type, license plate, CDL number)
- Payment information (processed securely through Stripe — we do not store card numbers)
- Booking history and parking preferences
- Location data when you use our parking search features
- Communications with hosts, fleet managers, or our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Park-N-Lot platform
- Process bookings and payments
- Send booking confirmations, digital parking passes, and receipts
- Communicate with you about your account and bookings
- Send safety alerts and community notifications
- Comply with legal obligations including DOT/FMCSA regulations
- Detect and prevent fraud and abuse
3. Information Sharing
We share your information only in these circumstances:
- With Hosts: When you book a parking space, the host receives your name, truck type, license plate, and booking details
- With Fleet Managers: If you are part of a fleet account, your fleet manager can view your bookings and parking history
- With Service Providers: We use Stripe for payments, Supabase for data storage, and Resend for email communications
- For Legal Compliance: We may disclose information when required by law or to protect safety
4. Data Security
We implement industry-standard security measures to protect your personal information. Payment data is processed by Stripe and never stored on our servers. We use encrypted connections (HTTPS) for all data transmission. However, no method of transmission over the internet is 100% secure.
5. Location Data
Park-N-Lot uses your location to show nearby parking options and provide HOS-aware recommendations. Location data is used only to provide the service and is not sold to third parties. You can disable location access in your device settings, though this will limit functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Export your booking history
To exercise these rights, contact us at info@park-n-lot.com
7. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: